privacy policy

Last updated: 5/1/2026

This Privacy Policy describes how The Olive Tree Counseling and Supervision (“we” or “us”) collects, uses, and shares your personal information when you use our website www.theolivetreecounseling.com and any of our subdomains (the “Website”).

We collect data you provide to us directly. We refer to the data you provide as “Provided Information.” We collect and process data you provide when you

Fill out our contact form to express interest or request more information about our products or services
Book a call with us, whether through a form on our website or through a third-party scheduling software
Register for an account on our website
Place an order for any of our products or services
Voluntarily complete a customer survey or provide feedback on any of our message boards or community features, via our contact or feedback form, or via email
Provide your email address in exchange for access to a free resource
Sign up for our email newsletter or subscribe to any of our regular content
Submit an intake form or application form for any of our services or programs

The Provided Information we collect may include:

Personal identification information (name, email address, phone number, etc.)
Billing information (billing address, shipping address, payment information, including credit card numbers, etc.)

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information.

We may also receive your Personal Information from third parties. In particular:

We may receive Personal Information from a third party connected to you or dealing with us, for example business partners, sub-contractors, service providers, merchants, referral partners, etc.
We may collect personal data from our payment processors if personal data is received while executing payment operations
We may receive Personal Information from third-party tools we use to collect such information from you, such as form tools
We may receive Personal Information from other entities that we collaborate with

How we use your Personal Information

We use the Provided Information that we collect generally to provide requested services and/or fulfill any orders placed through the Website (including processing your payment information, delivering products, providing free content, initiating onboarding for services, and providing you with invoices and/or order confirmations). Additionally, we use Provided Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our visitors browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

How we share your Personal Information
The types of third parties with whom we might share elements of your Personal Information include:

Payment processors engaged by us to securely store and handle payment information, such as credit or debit card information
Providers of email management and distribution tools
Providers of security and fraud prevention tools and services
Providers of scheduling and videoconferencing services to help us schedule and conduct meetings with potential clients or customers

See below for a list of third-party providers we may use to process your data.
Headway, Simple Practice, Google Business Suite (BAA)

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

How we store your data

We process and store your data using the following third-party providers:
Headway, Simple Practice, Google Business Suite (BAA)

We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of any information that may be stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure, so you submit your information at your own risk.

We will maintain your Personal Information for our records unless and until you ask us to delete this information.

No Processing Children’s Data

The Website is not intended for use by anyone under the age of 18.

Your Data Protection Rights
For United States residents, depending on the applicable law in your jurisdiction, you may have additional rights, such as rights to access, correction, and deletion of your Personal Information. If you have any questions about what rights and choices apply in your jurisdiction or wish to exercise those rights, please feel free to contact us.

Third Party Websites

Our privacy policy applies only to our website. We are not responsible for the data collection, privacy practices or policies of any third-party site to which we may provide a link or that may link to our site. We encourage you to read the privacy statement and terms of use of other sites.

Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date of the last revision will be indicated by the “Last updated” date at the top of this page. Any such changes are effective immediately upon publication on our Website.

Complaints
Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible.